Shipping Policy


Last updated: November 4, 2023

This Shipping and Delivery Policy forms part of our Terms and Conditions (“Terms”) and should therefore be read in conjunction with our main Terms and Conditions: When purchasing our products, please read our Shipping and Delivery Policy carefully. This policy will apply to every order you place with us.

WHAT ARE MY SHIPPING AND DELIVERY OPTIONS? We offer various shipping options. In some cases, a third-party supplier may manage our inventory and will be responsible for shipping your products. Free shipping We offer free shipping on orders over PLN 150. All product delivery times and dates are given in good faith and are estimates only. Unless otherwise specified, estimated delivery times reflect the earliest available delivery and deliveries will be made within 30 days of order acceptance. For more information, please see our Terms and Conditions.


If delivery is delayed for any reason, we will inform you as soon as possible and inform you of the revised estimated delivery date. For EU consumers: This does not affect your statutory rights. For more information, please see our Terms and Conditions.

QUESTIONS ABOUT RETURNS? If you have questions about returns, please read our Returns Policy:

HOW CAN YOU CONTACT US ABOUT THIS POLICY? If you have additional questions or comments, you can contact us via: E-mail: Online contact form:

Mayka offers cosmetics for conscious consumers who carefully choose face and body skin care products. In our handmade products, you will discover a variety of surprisingly effective botanical ingredients from many parts of the world, combined in harmony with modern, active cosmetic ingredients. However, they do not contain artificial fragrances, colors, alcohol, parabens, silicones, paraffin (mineral oil) or ingredients of animal origin. We replace water in our products with floral and herbal hydrolates, the oil base is butter and cold-pressed oils, and the aroma of the cosmetics is a natural fragrance composition created from the ingredients and essential oils used. Active substances such as vitamin C, hyaluronic acid, Retinol, Collageneer are used 'from the heart', thanks to which the skin quickly repays with a naturally healthy appearance. All our products are laboratory tested and have Cosmetic Product Safety Certificates and have been registered on the European Portal for Notification of Cosmetic Products and thus approved for sale in the European Union.

Because we love Nature, our products are mostly packed in glass and paper packaging, and to prepare mail order orders we use ecological, water-soluble balls made of starch and wooden scraps, which we recommend keeping as they are perfect for decorating or wrapping gifts for loved ones .

The history of our company dates back to 2014, when we started our adventure with the production of our own cosmetics. This happened because of our son and his skin problems - eczema, dry skin, constant irritation. While looking for appropriate cosmetics to care for his skin, we delved deeper into the compositions, origins and effectiveness of the offered preparations. Then the idea was born that we should create a balm for him ourselves. This is how a passion was born, which gradually turned into work.

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